Billing Policy

Similar to many medical providers, Olympus Health & Performance has billed insurance companies directly for the cost of its medical testing as a courtesy to patients, and in the event that the claim is denied, the cost of service is the patient’s responsibility.

While insurance companies in Utah are required by the CARES Act to fully cover most types of coronavirus antibody testing and COVID-19 PCR testing, not all companies are issuing reimbursement to Olympus Health & Performance as required by law. Due to incorrectly withheld or denied reimbursements, we now collect the cost for the service up-front for certain insurance providers, which the patient may be reimbursed for. We do not currently accept insurance for rapid antigen tests, which have a self-pay cost of $75 per test.

We understand the complexity of medical billing and are providing the information below as a guide to help our patients understand the costs. Patients are welcome to call (385) 645-6137 for up-to-date billing information and to get further clarity about what their out-of-pocket cost will be for their specific testing.

Reimbursement Policy

When submitting a claim on the patient’s behalf with no out-of-pocket expense to the patient, Olympus Health & Performance is entitled to reimbursement from the insurance company. In the event that the insurance company incorrectly issues a reimbursement directly to the patient, the patient is required to forward the check to Olympus Health & Performance. Checks must be endorsed by the recipient along with “Pay to the order of Olympus Health & Performance” in the signature area on the back of the check.

The signed check and explanation of benefits should then be mailed to:
Olympus Health & Performance
1414 S Foothill Drive, Suite D
Salt Lake City, Utah 84108

Denied Claims

Olympus Health & Performance submits claims on the patient’s behalf to the insurance company as an added convenience to the patient. Some insurance companies have inappropriately denied claims, and we have fought the insurance companies to ensure they follow the law. The process can be confusing but we’re working hard to take the burden off of the patient.

If the claim is denied and you receive a bill from the insurance company, please forward a copy to our team at info@olympusivtherapy.com for our review. You may receive a detailed “Explanation of Benefits” document. This is a summary of your claim and its status, but it is not a bill.

If you have any other billing questions or would like to schedule antibody or PCR testing, please call (385) 645-6137.

Coronavirus Antibody Testing Costs:

  • We currently accept Select Health, Blue Cross Blue Shield, Humana, Direct Care Administrators, and United Healthcare insurance. Patients with these insurance companies have no co-pay or out-of-pocket costs (tests are $300, billed directly to the insurance company).
  • Patients with other insurance companies must pay out-of-pocket and may be reimbursed by their insurance company. Discounted rates can be negotiated. Call (385) 645-6137 for details.
  • We are working hard to negotiate fair rates with all other insurance companies. Cash price is $200 but please call (385) 645-6137 for special pricing.

COVID-19 PCR Testing Costs for Individuals:

  • We currently accept Select Health, Blue Cross Blue Shield, Humana, Direct Care Administrators, and United Healthcare insurance. Patients with these insurance companies have no co-pay or out-of-pocket costs (tests are $1,300, billed directly to the insurance company). Please note, because we are out of network with BCBS, you will be sent reimbursement to pay OHP for your testing.
  • Patients with other insurance companies must pay out-of-pocket $600 and may be reimbursed by their insurance company. Please call for reduced pricing (385) 645-6137.
  • Please note surveillance testing, testing for travel, or employee mandated testing is not reimbursable by most insurance companies.

Voluntary COVID-19 PCR Testing Costs for Employees:
Businesses may set up COVID-19 Testing at the request of employees. The laws and regarding insurance coverage for voluntary testing of employees differs from employer-mandated testing.

  • We currently accept Select Health, Blue Cross Blue Shield, Humana, Direct Care Administrators, and United Healthcare insurance. Patients with these insurance companies have no co-pay or out-of-pocket costs (tests are $1,300, billed directly to the insurance company). Please note, because we are out of network with BCBS, you will be sent reimbursement to pay OHP for your testing.
  • Patients with other insurance companies must pay out-of-pocket $600 and may be reimbursed by their insurance company. Please call for reduced pricing (385) 645-6137.
  • Please note surveillance testing, testing for travel, or employee mandated testing is not reimbursable by most insurance companies.
  • The business will be responsible for a small travel fee for Olympus Health & Performance’s nurses to come to your business.

Mandated COVID-19 PCR Testing Costs for Employees:
If a business mandates COVID-19 Testing for employees as a condition for work, costs may not be covered by insurance carriers.

  • Check with your insurance carrier about coverage or to negotiate costs.
  • The business will be responsible for a small travel fee for Olympus Health & Performance’s nurses to come to your business.

COVID-19 Rapid Antigen Testing Costs:
We do not currently accept insurance for rapid antigen tests, which have a self-pay cost of $75 per test.

Book Your Appointment Now

For mobile testing or groups of 3 or more, please contact us at 385-645-6137 to schedule.